Four blocks, one cleared account

Before the withdrawal clears: Jet4bet Casino account verification

Licensed casinos must confirm who you are before money moves out; at Jet4bet Casino the check takes about 41 hours.

Start verification

Malta Gaming AuthorityLicensed MGA/B2C/784/2014, audited by eCOGRA and QUINEL

Know the check before it starts

The Jet4bet Casino check at a glance

Use this block the moment a withdrawal sits waiting on your identity check.

Who checks

Jet4bet Casino Ltd.

Under which license

Malta Gaming Authority, MGA/B2C/784/2014

How long

41 hours

Mandatory at the latest

Before the first withdrawal

Questions go to

[email protected]

Minimum age checked

18+

You are uploading now

Passing the check on the first upload

Most failed checks come from one blurred corner, and this order removes that risk.

See the list first

Open the verification area of your account and read the document list there first, since the card request only appears once the check begins.

Corners inside the frame

Photograph your photo ID flat on a dark surface in daylight, keeping all four corners inside the frame and every line of the text readable.

Cover the middle digits

Send a payment card image showing the first six and last four digits with the middle covered, and use the card you deposit with so the name matches.

A clear answer within 41 hours

Wait through the review, which runs to about 41 hours, and keep an eye on your inbox for a single follow-up if one edge of a copy needs retaking.

Paper by paper

What each paper confirms about you

Jet4bet Casino asks for these three by licence, and nothing beyond what the check needs.

Photo ID

ConfirmsYour name, face and date of birth

Copy must showAll four corners, unedited and in date

Proof of address

ConfirmsWhere you live now

Copy must showYour name, full address, date within three months

Payment card image

ConfirmsThe card is yours

Copy must showFirst six and last four digits, middle hidden

Why did my document get refused?

Then and now. Proof of address older than three months is refused because it no longer shows where you live now. Pull a fresh statement dated this month Send a bill issued within three months

Mismatched personal details. Names, addresses or dates that differ from your Jet4bet Casino profile stop the reviewer, because the paper must belong to you. Match the spelling to your profile Update your address before resending

What gets accepted the first time. A screen grab or cropped file is refused because the reviewer cannot see the whole page or trust its edges. Photograph the paper on a flat surface Keep all four corners in frame

Show where the money sits before it moves

Hold a Malta Gaming Authority licence and the casino must ask where a player's money comes from. Licence MGA/B2C/784/2014 ties Jet4bet Casino to that duty under anti-money-laundering rules. Expect the request as standard practice, not as an accusation aimed at you.

Send whichever of these fits your situation; the verification team says which.

Recent bank statements
Payslips from your employer
A tax or income summary
Proof of a property sale
A pension or benefit letter

Your next request

When does the casino ask for ID?

Read this when a request arrives and you want to know what set it off.

Higher limit, first a check

Raising a deposit limit signals a change in how you play, so identity papers are requested first, at the latest before the first withdrawal.

Before the new card works

Adding a payment method under your own name ties a fresh account to you, so proof of address and a card image are called for.

Send papers before payout

Send your photo ID, proof of address and card image early so the first payout is not held while the review runs.

Details that disagree

Details that disagree with your papers pause the review, so update your profile and forward the paper that matches it.

While you wait

What you get settled before you upload

Six answers cover the safety of your papers, the timing, the license and refused documents.

Are my documents and personal details safe with the casino?+

Everything you send travels over 256-bit AES encryption, so the file is scrambled between your device and the casino. Access sits with the verification team only, and independent audits by eCOGRA and QUINEL test how that data is handled. The privacy mailbox, [email protected], takes any question about your file.

Will I have to send the same documents again later?+

Expect no repeat of a document that was accepted once. A new check comes only when something changes: an expired passport, a fresh home address or a payment card that replaces the old one. Send the updated paper early and the record stays current.

Which regulator issued the license and what is the number?+

The Malta Gaming Authority licenses the operator, Jet4bet Casino Ltd., company number C-62631 (Malta), with address at Triq il-Kbira, Msida. Its license is MGA/B2C/784/2014, held since 2014. Those details sit in the footer of every page and in the terms.

How long does the check take once I have sent everything?+

The team works to 41 hours from the moment a complete set lands in the queue, and many files close sooner. A blurry scan or a missing page restarts that clock. Send all three papers in one go and 41 hours is the outer edge, not the rule.

What happens if the casino refuses one of my documents?+

A refusal arrives by email with the reason, usually a cropped edge, a glare across the photo or an address page older than expected. Answer that message with a fresh image, sent to [email protected] or through live chat. The replacement is judged on its own, without penalty to your account.

When is the check needed at the latest, and can it come sooner?+

The license requires a completed check before the first withdrawal leaves the account, and that is the latest point. It can also arrive earlier: at registration or around the first deposit. Players aged 18 and over in New Zealand should have their papers ready from the start.